Almost everyone has some kind of contact with artificial intelligence on a daily basis. From using the face recognition function to unlock your cell phone to asking Alexa to play your favorite song. So, whether they know it or not, most consumers are already interacting with artificial intelligence and enjoying its benefits every day. As so many people only have a vague understanding of what artificial intelligence is, it is little surprise to know that its potential goes unrecognized by the public at large. But, one area where the power of artificial intelligence is undoubtedly getting the attention it deserves is the eCommerce industry.

Artificial intelligence is a technology that many people still liken to something from a futuristic movie from days gone by. While to the uninitiated, the words artificial intelligence may conjure up images of humanoid robots, the reality is that AI is already all around and widely adopted throughout society. Almost everyone has some kind of contact with artificial intelligence on a daily basis. From using the face recognition function to unlock your cell phone to asking Alexa to play your favorite song. So, whether they know it or not, most consumers are already interacting with artificial intelligence and enjoying its benefits every day.

Using artificial intelligence to generate accurate product recommendations is one of the most beneficial applications of artificial intelligence in eCommerce. An AI system can analyse data from previous purchases, page visits, wishlists, clicks, searches, and other parameters to recommend the right products at the right time. These insights assist online retailers in custom product recommendations and provide a uniform user experience across all devices and channels. Once confined to the realm of scientific research, artificial intelligence is now rapidly infiltrating the eCommerce industry as an indispensable tool for many businesses. When it comes to the eCommerce industry, artificial intelligence revolves around the concept of algorithms and learning technologies, which serve as the foundation for automation and so much more. AI enables today's online retailers to provide an exceptional customer and user experience in eCommerce while also making intelligent business decisions based on customer data.

Artificial Intelligence (AI) is changing the way that eCommerce companies do business. AI is being implemented in systems across the eCommerce sector. From generating leads to gathering information, AI has improved multiple facets of the industry. Algorithmic bots have revolutionized customer facing services. Automated systems are the driving force behind improvements in back-end eCommerce software.

Despite the downturn in the global market, the eCommerce industry keeps growing at a fast pace. According to a Statista study, eCommerce sales accounted for 14.1 percent of total global retail sales, and the upward trend is set to reach 22 percent in 2023. As the number of digital shoppers exceeds 2 billion, market analysts predict that by the end of 2020, cumulative eCommerce sales volume will rise to $4.13 trillion. While the e-retail market is booming worldwide, online retailers must remain aware of and focused on the latest stats and trends in the eCommerce industry. Staying up-to-date will enable them to make more informed strategic decisions that drive business growth.

Who would have thought that computers could recognize and learn patterns to decide for themselves? The same goes for the field of eCommerce. Nobody could have imagined it would be what it is now. Machine learning has so many apps in the industry that stretches far beyond analytics. But what is machine learning?

Ecommerce is a customer-first industry where only those businesses enjoy a great feat that stands high on customer experience, customer engagement, and customer convenience ladder. It's pushing the Ecommerce stores to embrace the cutting-edge technologies to enrich the customer's journey from onboarding to the checkout. The Ecommerce industry has taken great strides with mobile apps and now, after m-commerce, the artificial intelligence that's touted as the next biggest trend in the Ecommerce world is gearing up to transform the way online commerce operate and serve the customers with automation. According to Gartner research, "AI technology tops the list of top 10 technology trends which created new waves in 2017 and helping businesses in several ways. The global market for AI is expected to grow by 94% from 2016, and reach $1.5 billion by 2019."

The human brain is one of the most mystic creations, something that helped us leap into the era of existing science and technology. But with the advent of the 21st century, we all have realized that even after having such power in terms of intelligence, we still lack in many aspects which are consciously not in our control. This is where Artificial Intelligence steps in. In simple terms, we define Artificial Intelligence as'Intelligence possessed by machines'. But in a broader aspect, we define this as a simulation of human intelligence so that we can automate tasks that usually require some IQ to be performed.

AI can be utilized to make CRM progressively powerful and exact. Presently, numerous organizations are utilizing different AI instruments to assess potential leads, information from web-based life, fundamental suggestions, and for programmed information passage, information investigation to fortify advertising and deals exercises. The eCommerce business is blasting more than ever with the presentation of artificial intelligence (AI). It is seeing a re-imagined structure that takes clients to another degree of experience and satisfaction. Customarily, retail organizations were fulfilled by simply making an eCommerce site for their physical stores, yet it isn--t sufficient at this point.

AI can be utilized to make CRM progressively powerful and exact. Presently, numerous organizations are utilizing different AI instruments to assess potential leads, information from web-based life, fundamental suggestions, and for programmed information passage, information investigation to fortify advertising and deals exercises. The eCommerce business is blasting more than ever with the presentation of artificial intelligence (AI). It is seeing a re-imagined structure that takes clients to another degree of experience and satisfaction. Customarily, retail organizations were fulfilled by simply making an eCommerce site for their physical stores, yet it isn--t sufficient at this point.